Privacy Policy
ShoeSent.com online shopping site is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you and your children. We will endeavor, at all times, to ensure that information provided by you is collected and held in accordance with relevant Australian privacy laws.
Collection of information
In order to properly conduct our services we collect information about you via ShoeSent.com online shopping site. Any information that we collect from you will be used to improve your registration experience, provide you with relevant consumer information, notify you of products, and offers that may be of interest to you as a valued customer.
We have taken appropriate measures to ensure your information is protected. All information provided by you via our site – from credit card details to online forms – is encrypted using secure 256Bit SSL (Secure Socket Layer) Certificate technology and stored in a secure manner. Without your expressed consent we do not disclose personal information to any third parties.
Cookies
ShoeSent.com online shopping site uses session level cookies only. This is a unique ID which is given to each visitor and the information collected is stored in a temporary location on the server. When the visitor leaves the site the session level information is destroyed. No persistent cookies are used.
No sale of personal information
ShoeSent.com online shopping site will not share, sell, trade or disclose your personal information.
Use of personal information
We will use the personal information you have chosen to provide us for the purpose for which you provided it.
Any information we may collect from you will be treated with strict confidentiality. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information collected as confidential.
We will not use it for any other purpose without your consent. We might on occasions, use this information to notify you of any important changes to our site or any special promotions and new products that may be of interest to you
We might employ other companies and individuals to perform functions on our behalf (e.g., outsourced e-mail delivery companies). They will have access to your personally identifying information in order to perform their functions, but may not use the information for any other purposes. In such cases, we will have a nondisclosure agreement with the service provider to ensure your contact information is protected and is not misused. Only with your consent and without charge, will we use your information for direct marketing purposes. You are able to unsubscribe at any time from these communications
Disclosure
There will be occasions where it will be necessary for us to disclose your personal information to third parties. We may be required by law to disclose the information, or we may be required to disclose your personal information to third parties if it is reasonably necessary to provide the service you have requested,
For example, if you purchase products from our online shop, we will need to disclose your personal information to third parties in order to bill and deliver your products.
However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside Shoe Sent™, unless you have authorised us to do so, or unless we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.
Promotional communications
At ShoeSent.com online shopping site we want to communicate with you only if you like to hear from us. If you prefer not to receive promotional information from us or if you do not want use your information to enhance your shopping experience, you can unsubscribe anytime by clicking on the unsubscribe link at the bottom of any of our communications or unsubscribe within your account.
Personal information access
You may review, change or delete personal information related your use of our online site at any time.
If you discover that there is an error or information is missing, update your details online under the Edit Account section.
We observe proper data security practices for our computers and computer network.
Any information that we no longer required, will be destroyed or made anonymous in a controlled and secure manner in order to prevent any unauthorised persons having access to that information.
Other websites / Links
This Site may contain links to other websites which are not maintained, controlled by or associated with Shoe Sent™ or its Representatives (Third Party Websites). Third Party Websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.
The financial information
Information is used to bill the customer for our products and services. If you elect to pay online using your credit card, your card details are not viewed by us or by any person except you at any time during the transaction. They are encrypted and passed directly to our payment gateway provider and bank to process the payment and will do all the security checks on the transaction; passing on any information relating to suspected fraudulent activity to relevant authorities. We do not disclose our customer details or credit card information to outside parties.
We reserve the right to use various details to verify information given to us by you. At times, we may use names on customer accounts to compare with information on credit cards. We use your phone numbers and email addresses provided to us to communicate with you about payments. We may also use your addresses to check against credit card billing addresses. This is done only to facilitate a safe and smooth transaction for you, the value customer.
Right to be forgotten
In the event that you decide that you no longer want us to hold your Personal Information, please notify us in writing of your desire for us to delete your Personal Information on record. We will use our best endeavours and comply with all legal requirements within a reasonable timeframe to delete your Personal Information, unless we are required by law to retain such information.
Opting out
You may opt out to not let us collect your Personal Information. This may however prevent us from offering you some or all of our Goods or Services and may result in access to some or all of our Goods or Services being rejected. If you believe that you have received information from us that you have opted out of receiving (for example by unsubscribing), please contact us on the contact details provided below.
Your security is important to us
Protecting your personal and order information is a priority for online shopping. We want you to be able to order from ShoeSent.com online shopping site with total confidence. As such we have created a secure transaction environment for every online shopper.
At ShoeSent.com online shopping site, we use a secure 256Bit SSL (Secure Socket Layer) Certificate technology for our On-line Ordering system, is the industry standard for encryption technology - to protect your online order information. An SSL Certificate encrypts all information including your credit card and all personal information securely passed from you to payment gateway and bank. We do not store your credit card details. Encryption provides you with security and peace of mind when your browser and local network supports the use
We maintain our database on-site, with a high level of Internet security to prevent any unauthorized access.
We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.
While Shoe Sent™ accepts no liability for any material or links posted to the service, if you have any question or concerns relating to our privacy policy, please contact us.
Or by post: PO BOX Q1171 Queen Victoria Building Sydney NSW 1230 Australia
Review of Privacy policy
These Privacy policy are subject to change at any time, such changes to be effective as soon as we publish them on our website. Your continued use of our website after any such changes will indicate your acceptance of such changes.